Data protection provisions of Hydraulik-Express GmbH
1. The security of
user data comes first
Hydraulik-Express GmbH respects the privacy of all users of the website or the
online shop (hereinafter referred to as "the customer" or "the customer").
These data protection provisions form the basis for the processing of personal
data and provide information about the type of user data collected from
customers by Hydraulik-Express GmbH, how Hydraulik-Express GmbH uses this data
and what rights the customers are entitled to. Hydraulik-Express GmbH complies
with the applicable data protection laws and processes the personal data solely
for the purposes for which the data was transmitted.
These data protection provisions are adapted, supplemented or changed
from time to time. With every
new call or visit to the website, the current, available version applies.
If there are any contradictions between this data protection declaration
and the otherwise applicable contractual or business terms and conditions of
Hydraulik-Express GmbH, the provisions of this data protection declaration have
priority.
2. Type and purpose of the data collected
The term “personal data” or “personal data” in the context of this data
protection declaration includes information by means of which customers can be
personally identified.
The processing of personal data is understood to mean any handling of
personal data, such as recording, using, storing, disclosing, transmitting or
deleting the data.
On the one hand, Hydraulik-Express GmbH automatically collects personal data
when the customer interacts with the website or uses the online shop. On the other hand, personal data
that a customer makes available is recorded automatically or manually (e.g. by
contacting, creating a user profile or customer account).
2.1 Data that is collected automatically
When you visit the Hydraulik-Express GmbH website, statistical visitor data is
automatically collected about which parts of the website are visited by the
customer. Each time a website is accessed, the web server automatically saves a
so-called server log file, which contains, for example, the name of the
requested file, the customer's IP address, the date and time of the request,
the browser used, the operating system, the amount of data transferred and the
requesting provider (access data) contains and documents the call. In
this context, it is sometimes necessary for so-called cookies (see section 4
below) to be used.
This access data is evaluated exclusively for the purpose of ensuring
trouble-free operation of the site and improving our offer.
2.2 Data when interacting
with Hydraulik-Express GmbH, for processing contracts, establishing contact
and opening a customer account
Hydraulik-Express GmbH does not automatically collect personal data from
customers, such as name, address, telephone number or e-mail address.
On the other hand, personal data is collected from customers if a customer
voluntarily provides them in the context of an order or when contacting
Hydraulik-Express GmbH (e.g. via contact form or email). Mandatory fields are marked as such, because in
these cases Hydraulik-Express GmbH requires the data to process the contract or
to process the contact and the order or the contact cannot be sent without
their details. Which data is collected can be seen from the respective
input forms.
If a customer decides to open a customer account, Hydraulik-Express GmbH uses
the personal data for the purpose of opening a customer account. The mandatory
information requested during registration must be fully provided, otherwise
Hydraulik-Express GmbH can refuse the registration. Hydraulik-Express GmbH uses
the collected personal data only for the purpose of using the online shop or
the respective offer or service for which the customer has registered. In
addition, Hydraulik-Express GmbH can use the customer's e-mail address to
inform them of important changes, for example in the scope of the offer, or of
technically necessary changes.
After the contract has been fully processed or after the customer account has
been deleted, the customer's data will be restricted for further processing and
deleted after the retention periods under tax and commercial law, unless the
customer has expressly consented to further use of the data or Hydraulik-Express
GmbH reserves the right to use data beyond this, which is permitted by law. The
deletion of the customer account is possible at any time and can be done either
by sending a message to the contact details given below (see section 9 below)
or using a function provided in the customer account.
3. Legal basis for collecting and processing personal data
The legal basis for the collection and processing of the customer's personal
data depends on the individual purpose of the data processing. In particular:
- safeguarding the legitimate interests of Hydraulik-Express GmbH, provided
that the interests of the customer or fundamental rights or freedoms are not
inappropriately impaired;
- the conclusion or
performance of a contract; or
- Consent of the customer at the time the personal data is collected. The
customer can revoke his consent at any time. For this purpose, the customer can
send a corresponding message to the contact details described below. The
legality of the data processing that has already taken place remains unaffected
by the revocation.
4. Use of cookies and use of data
4.1 Cookies
In order to continuously improve the website for customers, Hydraulik-Express
GmbH can use cookies. Cookies are small pieces of software information that are
stored on the customer's computer hard drive by a web browser (e.g. Google
Chrome, Internet Explorer or Mozilla Firefox) in order to facilitate the use of
the website (e.g. language selection, shopping cart, etc.).
Some of the cookies used by Hydraulik-Express GmbH are deleted again at the end
of the browser session, i.e. after closing the web browser (so-called session
cookies). Other cookies remain on the end device and enable Hydraulik-Express
GmbH to recognize the customer's web browser the next time they visit
(so-called persistent cookies). The duration of the storage can be found
in the overview in the cookie settings of the web browser.
Most web browsers automatically accept such cookies, but the web browser can be
configured in such a way that they do not accept or save cookies. If you deactivate cookies, however,
the functionality of the website may be restricted. Details can be found
in the operating instructions or the help function of the web browser.
4.2 Use of the data
The anonymized data, which is recorded by means of cookies when the
Hydraulik-Express GmbH website is accessed, can be used for web analysis
purposes, to optimize the website and to measure performance. Hydraulik-Express
GmbH can use third-party providers for this, some of which have their own data
protection regulations, over which Hydraulik-Express GmbH has no influence.
Hydraulik-Express GmbH uses functions of the following web analysis services:
Google Analytics
The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA
94043, USA.
Google evaluates the use of the website in order to compile reports on website
activity and to provide other services relating to website and internet usage
to Hydraulik-Express GmbH. The IP address transmitted by the customer's web
browser as part of Google Analytics will not be merged with other Google data.
The information generated by cookies about the use of the website is usually
transmitted to a Google server in the USA and stored there. Google observes the
data protection regulations of the «Swiss-U.S. Privacy Shield ”agreement and
has signed up with the US Department of Commerce for the“ Swiss-U.S. Privacy
Shield »register (information on the Swiss-U.S. Privacy Shield can be found at
https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs).
Further information can be found in Google's data protection declaration at
https://support.google.com/analytics/answer/6004245?hl=de.
Google AdWords and Google Conversion Tracking
The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA
94043, USA.
As part of Google AdWords, Hydraulik-Express GmbH uses so-called conversion
tracking. When the customer
clicks on an ad placed by Google, a cookie is set for conversion tracking.
These cookies lose their validity after 30 days at the latest and are not used
to identify the customer. If the customer visits the website of
Hydraulik-Express GmbH and the cookie has not yet expired, Google and
Hydraulik-Express GmbH can recognize that the customer clicked on the ad and
was redirected to this page.
Hydraulik-Express GmbH learns from Google the total number of users who
clicked on the ad and were forwarded to a website with a conversion tracking
tag. However, Hydraulik-Express GmbH does not receive any information with
which the customer can be personally identified.
Further information can be found in Google's data protection declaration at
https://www.google.de/policies/privacy/.
Google Maps
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4,
Ireland.
Hydraulik-Express GmbH uses Google Maps for the visual representation of
geographic information. When using Google Maps, Google transmits or processes
data about the use of the Maps functions by website visitors, which may include
in particular the IP address and location data. Hydraulik-Express GmbH has no influence on this
data processing.
As far as information is transmitted to and stored by Google on servers
in the USA, the American company Google LLC is registered under the name
“Swiss-U.S. Privacy Shield »certified.
In order to deactivate the Google Maps service and thus prevent data
transmission to Google, a customer must deactivate the Java Script function in
the web browser. In this case,
Google Maps cannot be used or only to a limited extent.
Further information can be found in Google's privacy policy at
https://www.google.com/intl/de_de/help/terms_maps/.
Shopware Analytics
Purpose
of processing: Together with our store software service provider, we evaluate
certain information from our customer base under joint responsibility (e.g.
customer group, pages visited, click paths, date and time of the visit,
information about the end device used (resolution, resolution density,
operating system), referrer URL, information about the browser used, locale,
search queries and time zone). This information is processed by an external
service provider and forwarded to us in approximate real time so that we can
monitor the use of our website and improve our offerings.Legal basis: Art. 6
para. 1 letter f GDPRData categories: Derived from core and contact data (the
customer group, no individual customer data), usage data, connection dataRecipients
of the data: shopware AG, Ebbinghoff 10, 48624 Schöppingen, Germany (as joint
controller), IT service providerThe essence of joint responsibility: The joint
responsibility exists between us and shopware AG; the data is collected in our
store and then transferred to servers of shopware or its service providers;
with the exception of obtaining your consent for the use of cookies or
comparable technologies and the fulfillment of these information obligations,
all obligations, in particular the implementation of the rights of data
subjects, are the responsibility of shopware AG, which you can reach at
legal@shopware.com. You can also assert your data subject rights with us; we
will then forward your request to shopware AG accordingly. shopware AG can derive
behavior patterns on our store from the data collected, but cannot assign this
data to you as a person.Intended third country transfer: NoneDo we store or
read personal data on your end device based on your consent? Yes, see Consent
Management for details.
4.3 Social Media Content
Hydraulik-Express GmbH can use social media plugins from social networks such
as Facebook, Instagram or Twitter on the website.
When the customer calls up a website that contains such a plugin, the
web browser establishes a direct connection to the servers of the respective
social network. The content of the plug-in is transmitted directly to the web
browser by the respective provider and integrated into the page. By integrating
the plugins, the providers receive the information that the customer's web
browser has called up the corresponding website of Hydraulik-Express GmbH, even
if the customer does not have a profile on the relevant social network or is
not currently logged in. This information (including the IP address) is
transmitted directly from the customer's web browser to a server of the
respective provider (possibly in the USA) and stored there. If the customer is
logged in to one of the services, the providers of the social network can
directly assign the visit to the Hydraulik-Express GmbH website to the profile
in the respective social network. If the customer interacts with the plugins,
for example using the “Like” or “Share” button, the corresponding information
is also transmitted directly to a server of the provider and stored there. The
information is also published on the social network and displayed to the
customer's contacts there.
These social network platforms have their own data protection regulations, over
which Hydraulik-Express GmbH has no influence.
The purpose and scope of the data collection and the further processing and use
of the data by the providers on their pages as well as a contact option and the
related rights of customers and setting options to protect privacy can be found
in the provider's data protection information:
https://www.facebook.com/policy.php
https://twitter.com/de/privacy
https://help.instagram.com/155833707900388
If the customer does not want any of these plugins to be loaded, it is
recommended to log out of the relevant social network. Furthermore, various web
browsers can be set or supplemented with add-ons (e.g. Facebook blockers) so
that the social media plug-ins are not loaded.
5. Newsletter
If the customer would like to receive a newsletter offered by Hydraulik-Express
GmbH, Hydraulik-Express GmbH needs the customer's email address and other
information that allows verification that the customer is the owner of the
email address provided and Consents to receiving the newsletter (so-called
“double opt-in” procedure). If the customer would like to register for a
newsletter as a registered customer, he can give his consent at the time of
registration or later using the registration function in the customer account.
With the newsletter, the customer regularly receives recommendations and offers
that might interest them. For this purpose, Hydraulik-Express GmbH collects and
processes personal data relating to the customer's usage behavior on the
website, orders from Hydraulik-Express GmbH and how the customer uses the
newsletter (e.g. whether the newsletter is opened or which web URL links are
clicked on becomes). Hydraulik-Express GmbH can evaluate this data for
statistical purposes in order to better match the content of the newsletter to
the interests of the customers.
The processing of the personal data entered in the newsletter registration form
is based on the customer's consent, which he can revoke at any time for the
future. The revocation takes place either via the "unsubscribe" link
in the newsletter, written notification by the customer to Hydraulik-Express
GmbH at the address listed below or by deregistering in the customer account. Hydraulik-Express GmbH uses the
collected personal data for the content design and the dispatch of the
newsletter. It will not be passed on to third parties for your own
(advertising) purposes.
Hydraulik-Express GmbH stores the personal data stored by the customer
for the purpose of receiving the newsletter until the customer unsubscribes
from the newsletter.
6. Passing on your data
Hydraulik-Express GmbH will not disclose the personal data of customers to
third parties. This does not apply if the customer has consented to the data
being passed on to companies that are not associated with Hydraulik-Express
GmbH or if Hydraulik-Express GmbH is legally, officially or judicially obliged
to do so. In addition, if service providers who support Hydraulik-Express GmbH
in data processing, the administration of the website or in any other way as
well as in the provision of the products and services requested by the
customer, are involved (e.g. parcel or newsletter dispatch service providers). These third parties are obliged to
maintain the same level of security and data protection as Hydraulik-Express
GmbH.
7. Data security
Unfortunately, the transmission of data over the Internet is not completely
secure. Hydraulik-Express GmbH works with service providers and internet
providers who take appropriate technical and organizational security
precautions to protect the personal data of customers. However,
Hydraulik-Express GmbH cannot guarantee the security of the data transmitted by
the customer. Any data transfer is therefore at your own risk.
8. Your information and right of withdrawal
Of course, every customer is free to inform Hydraulik-Express GmbH at any time
- for example in an email - that the personal data should not be used to
contact us in the future. Participation in the special services of the
Hydraulik-Express GmbH website, such as the newsletter service, can also be
revoked at any time.
In addition, it is possible to obtain information about the processing
of the data or to request a copy of the personal data that was collected via
the Hydraulik-Express GmbH website.
9. Contact
If you have any questions about this privacy policy or data protection at
Hydraulik-Express GmbH, a customer can contact Hydraulik-Express GmbH using the
following contact details:
Hydraulik-Express GmbH
Kreuzlingerstrasse 48, 8580 Amriswil
office@hydraulik-express.ch
10. Final provisions
Should individual provisions or parts of these data protection provisions prove
to be void or ineffective, this shall not affect the validity of the rest of
the data protection provisions.
The place of jurisdiction and the applicable law are based on the terms
and conditions.